Crossing Canyons Coaching

Working toward becoming a Chick-fil-A Operator? Start with the part you control.

I coach team members, directors and leaders who plan to apply, or who are already in the process. Spouses are welcome too. We work on the part you control: how you lead, how you tell your story, and how you hold up while you wait.

Book a free consult

Thirty minutes. Free. No pressure.

  • Ten years at Chick-fil-A, 2012 to 2022, from trainer to Operations Director
  • ICF Associate Certified Coach (ACC)
  • Coaching since April 2022, with 150+ clients
  • 3,000+ coaching hours

What may be on your mind

You may be asking yourself a few things.

  • Am I ready to run a restaurant, or only to work in one?
  • How do I tell my story without sounding rehearsed?
  • What will this ask of my family, and have we really talked about it?
  • How do I stay steady when the answer is slow to come?

None of these has a trick answer. They get clearer when you think them through out loud with someone who listens well.

What we work on

How you lead people today

We look at a real shift, a real conversation, a real miss. Where do you step in too fast? Where do you hold back? We turn those moments into practice.

How well you know yourself

You learn how you act under pressure and how others read you. This is hard to fake, so we build it with honest questions and true examples.

Your story, in your words

We find the thread that runs through your years in the restaurant. You learn to say it plainly, so it sounds like you and not like a script.

The talk at home

If you have a spouse or partner, we make room for the talks about time, money and what this season asks of you both. This is coaching, not financial or legal advice.

The long wait

A slow, uncertain process wears people down. We plan how you keep growing, do your current job well, and keep your worth apart from the outcome.

How we would work together

  1. A free consult

    We talk for thirty minutes about where you are and what you want. You do not need to prepare anything.

  2. One-on-one sessions

    We agree on a rhythm that fits your schedule. We work from situations in your own week.

  3. Your spouse joins when it helps

    Some sessions work best with both of you in the room. We decide that together, and it is always your call.

What I can and cannot offer

I spent ten years at Chick-fil-A, from trainer to Operations Director at Chick-fil-A Hollywood and Chick-fil-A Pasadena. I helped open the Hollywood restaurant in 2020, just before Covid. I built a coaching process for more than 180 employees. I worked under and beside Operators, and I learned a lot from how the best of them led.

I was never an Operator myself. I cannot promise an interview or any outcome, and no coach can. I can help you show up as the leader you are becoming, and stay well while you wait.

Start with a free conversation

Thirty minutes, free. Tell me where you are in the process. If another kind of support fits you better, I say so.

Book a free consult

Prefer email? Write to [email protected].

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